Understanding of Group Policy/ADMX within Intune/Endpoint Manager. High-availability Azure infrastructure design and management experience.Įxcellent technical troubleshooting capabilities including Windows OS and applications, email flow and routing, and Office 365 services.

Previous MSP experience essential.Īzure infrastructure project implementation including design and deployment and including serverless architecture. Help to improve efficiency, processes, documentation, and automation.Ĭurrent Microsoft Certifications in AZ or MS tracks, preferably to ‘expert’ level.ĥ+ Years experience, multi-faceted IT support roles. Implement automation and service efficiency measures with scripting, coding and development, and API integrations. Technical security operations, SaaS service and platform management. Keep customers informed on status and progress of their Tickets. You will need 5+ years work experience in multi-faceted IT Support roles including MSP experience, have high-availability Azure infrastructure design and management experience, Office 365, Group Policy/ADMX, Intune/Endpoint Manager, DNS, SCCM & PowerShell scripting and use for administration and automation.Īssist with the architecture, implementation and management of Azure infrastructure.Īssist with technical escalation of issues from the wider Support team.Īssist with customer onboarding projects and Cloud migrations. The ideal candidate must have current Microsoft Certifications in AZ or MS tracks – preferably to ‘expert’ level. You will also be involved in technical security operations, SaaS service and platform management. SERVE as an escalation point for customer issues raised by the wider Support team while assisting with the architecture, implementation & management of Azure infrastructure as the next Escalation Engineer sought by fast-paced global IT Managed Service Provider. Cape Town – Western Cape ~ Johannesburg – Gauteng ~ Pretoria/Centurion – Gauteng

Acronis office365 backup